We are very surprised.

BBC: Ethiopian refugees' atrocity tales

Mr. RIBIERO: Our patients are basically as we are all very surprised, amazed about how far and how fast this crisis went, and the violence of the clashes.

NPR: Health Crisis Emerges Amid Kenya Instability

"We are, of course, very surprised, " she said.

NPR: Police: 2 Arrested In Al-Qaida Linked Canada Plot

"We are surprised because this is a very heavy procedure, " Marc Boudier, executive vice president of Air France Cargo, told Reuters.

BBC: NEWS | Business | Air cartel probe expands to Asia

Yet we always seem surprised, and our responses are typically hurried, ill-considered, and very expensive.

FORBES: Water Emergencies: Time for New Plans and Technology

However, we are not surprised that he would leave in a post Steve Jobs organizational structure, given his very strong personality.

FORBES: Connect