"As Fiorello LaGuardia would say, when I make a mistake, it's a beaut, " Starr said of the controversy surrounding the appointment.

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And one of the recommendations I made was that they hand the person a receipt when they make a mistake that says I've made a mistake, here's my name, here's the name of my supervisor, here's his phone number, give him a call.

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The lesson that I learned was that when you make a mistake, admit it as soon as possible.

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