关键事件包含在信任中，转换成本和感知替代不是客户关系驱动因素的构成部分。
Critical events is contained in trust, switch cost and perceived substitution are not in the structure of customer relationship drivers.
推理过程包含了寻找和表达这些联系或关系的过程，因此每个事件、事物或者观念都可以通过其他事件、事物或者观念予以阐释。
Reasoning involves finding and expressing these connections or relationships so that each individual event, object, or idea is explicable in terms of other events, objects, or ideas.
推理过程包含了寻找和表达这些联系或关系的过程，因此每个事件、事物或者观念都可以通过其他事件、事物或者观念予以阐释。
Reasoning involves finding and expressing these connections or relationships so that each individual event, object, or idea is explicable in terms of other events, objects, or ideas.
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