crm包代表了客户关系管理服务数据模型的设计,该模型在一系列的服务中可以得到重复使用,以及不太组织提供的服务。
The CRM package represents the design of a Customer Relationship Management service data model that can be reused in a number of services, even services provided by different organizations.
在本文中,我展示了四个实现制造资源规划(Manufacturing Resource Planning,MRP)和客户关系管理(Customer Relationship Management,CRM)服务的实例,如下所示。
In this paper, I show you the following four instances of implementing Manufacturing Resource Planning (MRP) and Customer Relationship Management (CRM) services.
Invoicer参与者将会位于信用包中,并导入CRM(客户关系管理)包,以使用公共的服务数据(信息类型)定义。
The Invoicer participant will be in the credit package that imports the CRM (customer relationship management) package to use the common service data (message types) definitions.
客户关系管理(CRM)Web服务随后将请求和信息发送到该应用程序以进行进一步处理。
The CRM (customer relationship management) Web service then sends requests and information to the application for further processing.
但你若想要在现有客户基础上提高销量,或者想要深入了解每一个顾客,那你就应该使用一个真正的客户关系管理产品或同类服务。
But if you want to increase sales to your current customers and know everything you can about each customer, you should use a true CRM product or service.
当消费者从你那里购买产品,与你的销售代表交谈,或者退换产品的时候,一个真正的客户关系管理产品或服务能帮助你记录这些数据,然后通过这些数据来增加对客户的了解。
When a customer buys from you, chats with your sales rep and maybe returns a product, a true CRM product or service can help you mine this data and use it to know more about your customers.
第1级将第0级的实体(如运营)细化为更为具体的功能领域,如客户关系管理(Customer Relationship Management,CRM)、服务管理和资源管理。
Level 1 refines the level 0 entities, such as operations, into more specific functional areas, such as customer relationship management (CRM), service management, and resource management.
演示应用程序是公开为Web服务的伪客户关系管理(Customer Relationship Manager,CRM)应用程序。
The demo application is a pseudo Customer Relationship Manager (CRM) application that is exposed as a Web service.
packageorg:crm中定义的客户关系管理(crm)数据模型定义了服务接口中所有服务操作使用的数据。
The Customer Relationship Management (CRM) data model defined in package org: : CRM defines all of the data used by all service operations in the service interfaces already defined.
实践证明,该系统可为供电企业的客户关系管理提供定量的决策依据,实现电力客户的个性化、差异化服务。
The practice shows that the system can provide decisive reference for customer relationship management and realize individual and differential service for power customers.
数据挖掘技术在银行领域的应用有四个方面:银行客户关系管理、银行风险管理、银行信用等级评估、银行服务分析和预测。
The application of DM technique to banking consists of four components: customer relationship management, risk management, credit grade evaluation, and service analysis and forecasting.
本文对个人金融服务中的客户关系管理的策略方法等,做了较深入系统的研究,希望能借此为我国商业银行个人金融服务工作的开展提供某些有益的启示。
This paper makes a thorough study into the strategies of CRM in financial services and hopes to provide some useful advice on the development of PFS in commercial banks of China.
本文还结合产品生命周期、客户关系管理和基于时间的竞争策略,提出相应的物流服务策略。
This article also unifies the product life cycle, the customer relations management and based on the time competition strategy, proposes the corresponding delivery service strategy.
它不仅存在于产品目录、宣传材料、客户服务记录的文件或档案中,还存在于客户关系管理的程序、过程、实践和惯例之中。
It not merely exists in the file or file of the catalogue, publicity materials, customer service record, but exists in the procedure, course, practice and convention of customer relation management.
她在中国服务外包公司在欧美市场上的业务开拓和客户关系管理方面拥有丰富经验。
She has rich experience in China service outsourcing company's business development in European and American market and client relationship management.
并分别从服务成熟度、客户关系管理、网站信息结构、网站信息处理等几个方面分别进行分析评价。
And it carries on the analysis appraisal separately from the service maturity, the customer relations management, the website information structure, the website information processing and so on.
而CRM作为客户关系管理的工具,通过对客户信息的分析,为企业制定销售和服务政策提供了很好的依据。
But CRM as the customer relations management's tool provides the very good basis for the enterprise 's policy of marketing and service through analysis of the customer information.
建立客户关系管理系统的关键是建立客户服务中心。
The key to build client relationship management is to set up a client service center.
而客户关系管理的深化实施包括识别和分析客户、做好客户关怀、提供定制化服务,以满足每个客户群体的需要。
To seek better results from the customer relationship management, efforts in customer identification & analysis, customer care, and providing customized services to meet specific needs should be made.
电子商务促进了服务企业的营销范围扩大,促进了企业的客户关系管理。
E-commerce has helped service enterprises expand marketing scope and promote customer relationship management.
本文围绕差异化服务、全程服务、客户关系管理和服务补救四方面详细介绍了医学人文服务的主要内容;
The article introduced principal content of humanism medical service in differentiation service, process service, client relationship management and service recovery sides.
客户服务经理负责规划、管理和检验客户服务、售后服务和维护良好的客户关系。
Plans, administers and reviews customer services and after-sales services, and maintains sound customer relations.
希望能对其他电信服务商在客户关系管理应用上有所启示和帮助。
Hopefully the dissertation can give some help and inspiration on other CRM implementations project for other telecom service providers.
本文以希尔顿酒店集团为案例,从他们的独特的服务制度和客户管理模式等多方面来阐述其在运营中的客户关系管理的应用和发展前景。
Taking Hilton as a case, we explain the application and development prospects of CRM by analyzing like its specific service and customers management.
通过为他们提供有针对性的产品和服务,通过他们的满意和忠诚,为企业带来利润,是公司实施客户关系管理的预期效果得以实现。
By providing products and services that aim at them, FedEx can realize customers, satisfaction and loyalties, to get the profit and arrive at the expected result of CRM.
负责维护和管理客户关系,确保客户与银行保持持续且良好的服务体验。
To maintain and manage good relationships with customers and to ensure customers have a consistent and superior banking experience.
以及提供呼叫中心或与客户关系管理相关的产品或服务的任何组织。
And any organization that provides call Center or CRM related products or services.
客户关系管理(CRM)可以帮助电信运营商树立以客户为中心的战略思想,实现从以生产运营为主向以客户服务为主的转变。
Customer Relationship Management (CRM) can help telecom operators to set up customer-centered strategy, tran sit from operation -oriented to customer -oriented mode.
客户关系管理(CRM)可以帮助电信运营商树立以客户为中心的战略思想,实现从以生产运营为主向以客户服务为主的转变。
Customer Relationship Management (CRM) can help telecom operators to set up customer-centered strategy, tran sit from operation -oriented to customer -oriented mode.
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