As the concept of customer relationship management is introduced into Chinese banking industry, many software companies produce banking CRM system.

在客户关系管理观念逐渐传入我国银行业的同时，各软件开发公司也纷纷推出了银行CRM系统。

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And then, it explains the function of the individual banking business CRM and the management system and the analytical system of customer's business in details.

然后描述了个人银行业务CRM系统功能，详细介绍了个人客户业务信息管理系统和客户信息分析系统。

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So I make the CRM theory and its application in banking system as a subject of this article and hope to make a systematically in depth study on the theory and its application.

因此本论文以研究CRM理论及在银行业中的应用研究立题，希望能够系统性的深入探讨此理论在银行业中的应用。

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So I make the CRM theory and its application in banking system as a subject of this article and hope to make a systematically in depth study on the theory and its application.

因此本论文以研究CRM理论及在银行业中的应用研究立题，希望能够系统性的深入探讨此理论在银行业中的应用。

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