First of all, construction of customer knowledge management model.
首先，客户知识管理模型的构建。
Then, the problem of customer knowledge management foundation is studied.
然后，研究了顾客知识管理的基础问题。
The object of this paper is customer knowledge management of economy hotel.
本文的研究对象是经济型酒店的客户知识管理。
So customer knowledge management may help to achieve new competitive advantages for enterprise.
因此，顾客知识管理将会是企业新的竞争优势的重要来源。
Also, it makes analysis more comprehensive and objective to hotel's customer knowledge management.
也使得对经济型酒店客户知识管理的分析更加全面和客观。
It proposes several strategies to improve economy hotel's capabilities of customer knowledge management.
提出了经济型酒店提高客户知识管理能力的几点对策。
Research results will help enterprises to carry out the implementation of customer knowledge management, and to provide a theoretical guide.
研究成果将有助于企业开展实施客户知识管理，并为此提供一定的理论指导。
The customer knowledge management model is composes of five customer knowledge activities, and includes four contextual factors and customer knowledge repository.
该客户知识管理模型由五种客户知识活动组成，并且包含了四种驱动因素和客户知识库这一信息技术的支持。
This thesis focuses on Customer Knowledge Management research in Digital's China company, discusses and draws the suitable strategy of the company's in CKM project.
本论文主要对神州数码公司的客户知识管理进行研究，讨论适合神州数码公司的客户知识管理策略。
It introduces the research background, significance, home and abroad research status of customer knowledge management, and defines the key concepts and related theories.
主要介绍了本文的研究背景、研究意义、以及客户知识管理理论的国内外研究现状，并对主要概念和相关的理论作了界定。
Basing on the analysis of last chapter about economy hotel's features, it analyzes advantages and obstacles about economy hotel to implement customer knowledge management.
在上一章经济型酒店特点分析的基础上了，分析了经济型酒店在实施客户知识管理时所具有优势和存在的障碍。
Therefore, the search on the construction of the model of customer knowledge management and its relationship with organizational performance become the popular research focus.
因此，探寻客户知识管理的模型及其对企业绩效提升的影响便成为了学术界所热衷的研究课题。
The creative model of customer knowledge management (CKM) in this text mainly includes two components: main activities and auxiliary activities of customer knowledge management.
本文创造性的构建了客户知识管理(CKM)模型，该模型主要包括两个组成部分：客户知识管理的主要活动和辅助活动。
In order to make the research more precise, comprehensive and innovative, following the core concept of customer knowledge management, three parts of research work are conducted.
为了保证研究更加准确、更加深入、更加全面、更具有创新性，全文围绕客户知识管理这个核心概念，开展了如下的三个方面的研究工作。
As Benioff read the Chatter posts, he realized that many of the people who had critical customer knowledge and were adding the most value were not even known to the management team.
当贝尼奥夫读聊天工具帖子时，他发现许多有消费者的批判知识的人和添加最有价值信息的人甚至不为管理团队所知。
This article is it USES management knowledge to attempt, expound the fact from several respect China network customer relation, communication of Company manage the tactics.
本文试图运用管理学知识，从几个方面论述中国网络通信公司的客户关系管理策略。
Good manners and knowledge, the administrative office receptionist, assistant, personnel management, customer service... work experience, I can handle the job, strong ability to work and teamwork.
有良好的礼仪知识及前台接待、行政办公、助理、人员管理、客户服务…的工作经验，能够灵活处理工作，有较强的工作能力及团队意识。
A customer support Knowledge Base application. Supporting user tiers for information management, structure and regimented management of support information.
这是个客户支持知识库应用，它支持用户层面地信息管理、信息的组织和编制管理等功能。
Knowledge management; Customer relationship management; Commercial bank.
知识管理；客户关系管理；商业银行。
Total quality management is also aim to improve the quality into a service, produce or knowledge in order to continue meets the customer satisfaction.
全面质量管理的目标还在于将质量提升为服务、生产或知识，以不断满足顾客满意。
Knowledge management (KM) applied to customer relationship management (CRM), is a new research topic of management realm in recent years. KM provides new ideas to CRM.
将知识管理(KM)应用于客户关系管理(CRM)，是近年来管理领域的一个新的研究课题，知识管理为CRM提供了一个新的思路。
With the increasing of knowledge's effect in customer relationship management, knowledge will become important factor for evaluating customer value.
随着知识在客户关系管理中的作用越来越显著，知识因素也成为影响客户价值大小的主要因素。
The paper analyzes the model of TPLC management, and using the correlative knowledge of Data Mining researches emphatically the customer segmentation and the product forecast in the TPLC.
本文对电信产品生命周期管理模型进行了分析，并且运用数据挖掘的相关知识着重对模型中的客户细分和产品预演进行了研究。
Then, the customer knowledge in ECCRM (electronic commerce customer relationship management) is classified as informational knowledge, operational knowledge and tacib knowledge.
提出将ECCRM中的客户知识分为三类，即客户信息知识、客户操作知识和客户隐藏知识；
The article points out that by the model framework, it is helpful to analyze and abstract customer knowledge and to make policies of enterprise management.
运用此信息获取模型框架有助于分析和发现客户知识，对制定企业的经营策略具有支持作用。
The article points out that by the model framework, it is helpful to analyze and abstract customer knowledge and to make policies of enterprise management.
运用此信息获取模型框架有助于分析和发现客户知识，对制定企业的经营策略具有支持作用。
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