To improve the E-service quality, it is the key to narrow the gap between supply and demand in services. We can find and measure the gap with PZB's gap analytic model.
提高电子服务品质的关键问题是缩小服务的提供与需求之间的差距，这个差距被PZ B称为缺口。
The results show that trust, ease of use, responsiveness and reliability are determinants of e-service quality, and among them trust has the most important affection one-service quality.
实证检验结果表明：信任、易用性、反应性和可靠性是e 服务质量的决定因素。
Network providers do not guarantee a certain quality of service, but merely promise to do their best. That may not matter for personal e-mails, but it does for time-sensitive data such as video.
网络提供者们不担保某种程度的服务质量，仅承诺将尽力而为，这可能对个人电邮不算什么，但是对时间敏感的数据比如视频就很重要了。
By contrast, no-one CARES if an E-mail takes a few seconds longer to arrive-and it can therefore be allotted a lower quality of service.
相比而言，无人关心电邮是否晚了几秒到达——因此可派之以较低的服务质量。
Some problems about service quality and service performance, e. g. communication, responsibility period and service redirection, are also discussed in this paper.
本文还讨论了服务调用过程中的通信方式、响应时间、服务重定向等涉及到服务质量和服务性能的一些问题。
Railway passenger ticket system realization e-commerce can reduce cost of the railway department and raise the service quality.
铁路客票系统实现电子商务可以降低铁路部门的运营成本、提高服务质量。
The experimental results show that it greatly enhances online performance a nd quality. It can be successfully applied to personalization service in e-commerce.
实验结果表明，算法大大提高了在线匹配的性能和质量，可成功应用到电子商务的个性化服务中。
By applying this method, can improve the design of E-government portal Web site and increase its quality of service.
利用该方法可以改进门户网站的设计，提高其服务质量。
Absrtact: as a key step of the sale based e-commerce, freight-computing is important to the service quality of some e-commerce enterprise.
摘要：在我国电子商务飞速发展的情况下，运费计算作为电子商务销售的一个环节，其便利性对提高电子商务企业的服务品质特别重要。
Absrtact: as a key step of the sale based e-commerce, freight-computing is important to the service quality of some e-commerce enterprise.
摘要：在我国电子商务飞速发展的情况下，运费计算作为电子商务销售的一个环节，其便利性对提高电子商务企业的服务品质特别重要。
应用推荐