A separate process for request management prevents minor requests from congesting the incident or problem management processes.
一个分开的,关于要求管理的过程能防止较小的要求堵塞事件或问题管理过程。
Is there a good flow of information from Incident Management into the Problem Management process?
从事件管理流程到问题管理流程是否有良好的信息流?
Is there a good flow of information from Incident Management into the Problem Management process?
从事件管理流程到问题管理流程是否有良好的信息流?
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