If a product or service is unavailable, the caller should be told what possible substitute is available or when the desired item will be back in stock.
如果公司无法提供现货或服务，应将可以替代的现货或指定产品的进货日期告诉来电者。
If a product or service is unavailable, the caller should be told what possible substitute is available or when the desired item will be back in stock.
如果公司无法提供现货或服务，应将可以替代的现货或指定产品的进货日期告诉来电者。
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