If the complaint relates to an individual case, an examination of the results of any on-board complaint procedures for the resolution of the complaint concerned should be undertaken.
如果投诉属于个案问题，应对解决有关投诉的任何船上投诉程序的结果予以考查。
Each Member shall ensure that, in its laws or regulations, appropriate on board complaint procedures are in place to meet the requirements of regulation 5.1.5.
各成员国应在其法律或条例中确保存在适当的船上投诉程序以满足规则5.1.5的要求。
Each Member shall ensure that, in its laws or regulations, appropriate on board complaint procedures are in place to meet the requirements of regulation 5.1.5.
各成员国应在其法律或条例中确保存在适当的船上投诉程序以满足规则5.1.5的要求。
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