RESULTS & CONCLUSIONS: The consultation service improves the technology of pharmaceutical care and upgrades the degree of satisfaction of the outpatients.
结果与结论：该项工作的开展提升了药学服务的技术含量，增进了患者满意度。
In pharmaceutical care, applying medical psychology consciously will improve the quality of service efficiently.
在药学服务中，有意识地运用心理学手段，可有效地提高服务质量。
Objective:To set up a pharmaceutical care website and to provide whole journey pharmaceutical information care through network in order to expand the service scope of hospital pharmacists.
目的：建立药学服务网站，实现药学信息服务全程化、网络化，扩大医院药师的药学服务范围。
Results: The pharmaceutical care errors and dispute various forms, mainly grouped into pharmaceutical service business was not precise, and pharmacy management system was imperfect cause.
结果：药学服务差错及纠纷发生的形式多种多样，主要由药学服务人员业务不精和药房管理制度不完善引起。
AIM To implement pharmaceutical care and improve health service for patients in hospital.
目的提高医疗机构药学服务质量，更好地为患者服务。
Conclusion: With the work of the pharmaceutical service window in five aspects, expanding the content of pharmaceutical care, reflecting the patient-centered pharmaceutical care philosophy.
结论：药学服务窗口五个方面工作的开展，扩大了药学服务内涵，体现了以病人为中心的药学服务理念。
Conclusion: With the work of the pharmaceutical service window in five aspects, expanding the content of pharmaceutical care, reflecting the patient-centered pharmaceutical care philosophy.
结论：药学服务窗口五个方面工作的开展，扩大了药学服务内涵，体现了以病人为中心的药学服务理念。
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