Based on the present situation analysis of library service quality evaluation model, we found these models are all without considering the technical quality.
对图书馆服务质量评价模型的现状分析发现,现有的评价模型几乎没有考虑技术质量部分。
On borrowing external service quality evaluation methods, this paper raises internal service quality evaluation model and give some simple statement on its steps.
本文借鉴外部服务质量测评的相关方法,提出了内部服务质量测评的实施模型,并对其步骤进行了简单论述。
RESULTS:Based on the practical condition of domestic retail chain pharmacy, 24influencing indexes of which were presented and a service quality evaluation model was established.
结果:根据国内零售连锁药店的实际状况,提出了影响零售连锁药店服务质量的24项指标,并建立了零售连锁药店服务质量评价模型。
The importance of evaluation of maintenance service quality was pointed out and its hierarchy structure was constructed. Analysis model and calculation method were put forward with a specific example.
分析了进行维修服务质量评价的重要性,建立了维修服务质量评价的层次结构,提出分析模型和计算方法,并给出了一个具体实例。
This article establishes the evaluation system of the service quality of the exhibition industry based upon SERVQUAL Model and its general application in various service fields.
本文运用SERVQUAL模型,并根据SERVQUAL模型在各个服务领域的广泛应用,构建了会展业服务质量评价体系。
Based on SERVQUAL evaluation model, a service quality evaluation system of China's railway transport is constructed.
结合我国铁路客运实际情况,以SERVQUAL评价模型为基础,构建出铁路客运服务质量评价体系。
This article based on the grey fuzzy theory, builds mathematic model, combines SERVAUAL evaluation index and educes a new method to evaluate the service quality.
本文以灰色模糊理论为基础,建立数学模型,结合SERVQUAL评价指标,得出一种新的服务质量评价方法。
The result shows the model and method are effective and feasible in the evaluation of the engineering cost consultation service quality.
实例表明,多维多层工程服务质量模型及模糊层次综合评判方法在工程咨询服务质量评价中行之有效。
The result shows the model and method are effective and feasible in the evaluation of the engineering cost consultation service quality.
实例表明,多维多层工程服务质量模型及模糊层次综合评判方法在工程咨询服务质量评价中行之有效。
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