The idea that companies must "delight" their customers has become so entrenched that managers rarely examine it.
公司必须“取悦”它们的顾客的经营理念已经变得根深蒂固，公司的经理们对此很少深入思考。
The idea that companies must "delight" their customers has become so entrenched that managers rarely examine it.
公司必须“取悦”它们的顾客的经营理念已经变得根深蒂固，公司的经理们对此很少深入思考。
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