Supervise Front Desk associate to ensure that they are adhering to all hotel policies, procedures, regulations and standards, while striving towards total guest satisfaction.
管理前台的员工以确保他们遵守全部的酒店政策、程序、规章和标准，并且为使客人满意而努力工作。
Where we left off last time, Sandy, a service associate at the front desk of the Majestic Hotel, had just finished identifying Steve’s problem.
上次我们讲到，Majestic旅馆前台的服务人员Sandy刚确定Steve所遇到的问题。
Where we left off last time, Sandy, a service associate at the front desk of the Majestic Hotel, had just finished identifying Steve’s problem.
上次我们讲到，Majestic旅馆前台的服务人员Sandy刚确定Steve所遇到的问题。
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