Do the Service Desk staff receive adequate training in the use of tools, telephone techniques and general customer support skills?
服务台工作人员是否接受过有关服务台工具、电话以及基本的客户支持技能方面的培训？
Do the Service Desk staff receive adequate training in the use of tools, telephone techniques and general customer support skills?
服务台工作人员是否接受过有关服务台工具、电话以及基本的客户支持技能方面的培训？
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