"This will be the subject of a full investigation. If there is any evidence that any government agency could have or should have done better, we will certainly be taking all relevant action to address that,"

VOA: standard.2009.03.13

"Why should we do something when we've already done it?" But he recognizes that some people have strong feelings about the issue.

VOA: special.2010.04.28

"Sometimes I think instead of asking how many LASIK procedures you have done, you should actually ask the doctor, how many have you turned away."

VOA: standard.2010.03.03