"Yes," "And when I was looking at his music that he had done and re-looking at it, you say,wow this guy is deep.

VOA: standard.2009.06.28

"When you say to somebody 'I love you,' it includes everything in your life."

VOA: standard.2010.02.13

"I would say that it is my crisis training in the airline industry that helped me know at that moment when you feel emotionally paralyzed what to do and how to start communicating that sad news."

VOA: standard.2010.02.25