We leave you with "I Don't Know What To Do" from Pete Yorn and Scarlett Johansson.

VOA: special.2009.10.09

They just have to keep at it, you know,see what they can do."

VOA: standard.2010.02.15

' You just don't know what to do."

VOA: standard.2010.05.06

"I would say that it is my crisis training in the airline industry that helped me know at that moment when you feel emotionally paralyzed what to do and how to start communicating that sad news."

VOA: standard.2010.02.25