"I would say that it is my crisis training in the airline industry that helped me know at that moment when you feel emotionally paralyzed what to do and how to start communicating that sad news."

VOA: standard.2010.02.25

I hope you enjoy using Star Festival and do let me know the questions that you are trying to answer.

事情，我希望你使用“七夕“愉快并让我了解,你想找出答案的那些问题。

麻省理工公开课 - 媒体、教育、市场课程节选