It may be obvious to you, the developer or the computer scientist or the engineer, well, obviously, I just click, here, here, here, here, here, here and voila, out comes my ticket, but most people don't have an interest in that process and a lot of people, this person in particular, just don't necessarily understand that process.

这对于开发人员，或者计算机专家或者工程师,可能是显而易见的，呃，显然地，我只要点击这里，这里，这里，这里，这里，瞧，我的票出来了，但是大多数人没有兴致,来做这些步骤，很多的人，特别是这个人，不见得懂得这些步骤。

哈佛公开课 - 计算机科学课程节选