And what happened is, over a 30-year or so period, the industry really shifted to be one where industry standards started to come into play, the customers started to have a bigger role.

经过了30年左右，这个行业发生了变化,出现了产业标准，消费者的角色也越来越重要。

斯坦福公开课 - 戴尔CEO-Michael.Dell谈创业和发展课程节选