首先，客户知识管理模型的构建。
First of all, construction of customer knowledge management model.
本文的研究对象是经济型酒店的客户知识管理。
The object of this paper is customer knowledge management of economy hotel.
也使得对经济型酒店客户知识管理的分析更加全面和客观。
Also, it makes analysis more comprehensive and objective to hotel's customer knowledge management.
知识管理；客户关系管理；商业银行。
Knowledge management; Customer relationship management; Commercial bank.
客户关系管理；知识管理；客户价值；客户生命周期。
Customer Relationship Management; Knowledge Management; Customer Value; Customer life cycle.
客户关系管理；知识管理；客户价值；客户生命周期。
Customer Relationship Management; Knowledge Management; Customer Value; Customer life cycle.
应用推荐