How: Greeting must include a salutation (Good Morning/Afternoon/Evening), the hotel name & the operator's name and offer of assistance. All elements must be present in the greeting.
方法:问候须包括打招呼(早上好/下午好/晚上好),酒店名称,接线员的名字和提供的帮助。基本要点为问候须用现在时。
How: Greeting must include a salutation (Good Morning/Afternoon/Evening), the hotel name & the operator's name and offer of assistance. All elements must be present in the greeting.
方法:问候须包括打招呼(早上好/下午好/晚上好),酒店名称,接线员的名字和提供的帮助。基本要点为问候须用现在时。
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