要解决这事，最简单的办法莫过于坦白从宽，老老实实地跟顾客们交代说：是啊，咱这硬件设计上出了些小岔子，不过您放心，受影响的只是小部分用户。
The simple solution to the problem was to fess up that yes, there's a slight problem with the hardware design of the phone, but it only affects a few people.
要解决这事，最简单的办法莫过于坦白从宽，老老实实地跟顾客们交代说：是啊，咱这硬件设计上出了些小岔子，不过您放心，受影响的只是小部分用户。
The simple solution to the problem was to fess up that yes, there's a slight problem with the hardware design of the phone, but it only affects a few people.
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