Aimed at some application problems of data mining in telecom CRM, the thesis takes the study with the methods of theoretical analysis and empirical research.
本文运用理论分析与实证研究相结合的方法，针对数据挖掘在电信CRM中的若干个具体应用问题进行研究。
This paper focuses on research of analytical CRM application in the commercial bank by using Data Warehouse and Data Mining in the fields of individual banking business application.
本文主要研究了我国商业银行分析型CRM，从数据仓库与数据挖掘技术的角度来分析个人银行业务客户关系管理。
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