...客户知识管理系统 [gap=908]Keywords：electronic commerce; customer knowledge; customer knowledge management; customer knowledge management system ...
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Operating management evolved in terms of production operating management, customer satisfaction evaluation system, supplying chain management, and knowledge management.
经营管理理论的演进路径为生产运营管理、消费者测评体系、供应链管理、知识管理。
The system is composed of five functional modules including source data acquirement, customer management, statistical analysis, knowledge base management and system management.
系统主要包括源数据获取、客户管理、统计分析、知识库管理和系统管理五大模块。
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