商务英语阅读What is WorkSet?什么是定工制？ ... Grey work refers to work which is incidental to the job and involves responding to situational needs. 灰色工作牌 指的是某一项工作中偶然产生的任务，包括对应临时发生的情况。 Example; being asked to entertain a visitor. 例如：被叫去接待客户。 Example: revising standard customer service letters. 例如：修改统一客户服务函件。 ...
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