分析了当前本地区的审计业务状况，介绍了工作流技术、工作流管理系统的设计以及系统实现的研究方法。

The local situation of audit business is analyzed and workflow technology, design of workflow management system and implementation method are introduced in this paper.

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第一部分介绍了融合通信业务概念，分析当前融合通信业务的国内外研究和发展趋势。

The first part introduces the concept of converged communications, analyzing the present research and development trend on converged communications both in China and aboard.

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本文首先介绍了东航现有的客运中转服务，通过对其种类、操作流程及现状的分析，挖掘出当前中转业务中普遍存在的问题。

At first, the article introduces the existing catalogues, procedure and status of passenger transfer services in order to find out the problems in this phase.

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