要提出索赔要求，你必须确切说出物品丢失日期。
To make a claim, you must specify the date when the article was lost.
如果做不到的话，我方恐怕不得不提出索赔要求。
If impossible, we are afraid we will have to present our claim for the full settlement of them.
如果货物在邮寄中损坏了，你可以向邮局提出索赔要求。
If the goods were damaged in the post, you can put in a claim to the post office.
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