People use a metal call box with a push-to-talk button to connect to a live operator, as Rose Shuman explains: "You just push a button, a big green button, and that will connect you directly to our operators who are sitting in front of computers, and speak your language.
VOA: special.2009.10.12
It may sound absurd as more of us each year aspire to own ametalbox that cleans their clothes.