These software applications can be in the form of customer relationship management (CRM), enterprise resource planning (ERP), supply chain management (SCM), and other systems.

这些软件应用程序可以采用客户关系管理 (CRM)、企业资源规划 (ERP)、供应链管理 (SCM) 和其他系统等形式。

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Management knows they must modify their it systems to increase agility in a world of intense competitive pressures and shifting customer needs.

管理部门知道他们必须改进IT系统，在激烈的竞争压力和客户需求不断变化的情况下增加灵活性。

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This includes policies and processes, front-of-house customer service, employee training, marketing, systems and information management.

包括政策和过程、前台客户服务、员工培训、市场营销、系统和信息管理。

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There are plenty of companies around the country that can benefit from the customer relationship and financial management systems we sell.

FORBES: What My Dad Taught Me About The Economy

Some new cloud-based solutions act as payment processors, as well as offering back-end customer relations management systems and the ability to accept mobile payments in the growing Internet economy.

FORBES: The Durbin Effect

Demand is booming for services to get businesses up and running on the Web, linking their sites to other systems such as customer service and supply-chain management.

FORBES: The service mob