Part 2 is the core of this paper. It describes the key components of service operation management, such as service contact, quality management, competence and requirement management and queuing management.
第二部分是本篇论文的重点,着重阐述了服务运营管理几个重要的组成部分,包括服务接触、质量管理、能力与需求管理和排队管理。
参考来源 - 服务运营管理研究·2,447,543篇论文数据,部分数据来源于NoteExpress
This is done in workflows, and therefore workflow capabilities are a critical requirement for the collaborative method of master data management.
这就需要工作流,因此工作流功能是协作式主数据管理方法的一项关键需求。
Obvious examples are requirement management software packages and Asset Management Software packages that handle assets such as Services and Policies as enterprise assets.
例如,需求管理软件包和资产管理软件包(可以作为企业资产处理 “服务” 和 “策略” 等资产)。
Formal management implies tracing requirements and marking requirement trace links as suspect when warranted.
规范的管理意味着追踪需求并在合适的时候按预料的那样做需求追踪链接。
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