Cloud computing wants to run the big commoditized applications (mail, groupware, CRM, etc.) so that an it department doesn't have to run them from a private data center.

云计算希望运行大型的商品化应用(邮件、群件、CRM等等)以便IT部门无需在私有数据中心上运行它们。

youdao

And an operations manager can't change a call center process without it updating the CRM workflow.

如果没有IT去升级CRM的工作流，运营经理就不能更改呼叫中心的流程。

youdao

Furthermore, your data center runs ERP, CRM, HR, transactional, and web applications — to name a few.

但你的数据中心中运行的是ERP、CRM、HR、交易和网络应用。

youdao

Communications, media and IT services were the biggest spenders on CRM in 2012 due to their call center requirements.

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In CRM, firms are using Lexalytics to understand call center logs.

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