Customer Relationship Management (CRM) is a business strategy to select and manage customers to optimize long-term value.

客户关系管理(CRM)是选择和管理最有价值客户关系的一种商业策略。

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Customer relationship Management The overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction.

通过传递优异的顾客价值并使顾客满意，来建立并维护可赢利性顾客关系的全过程。

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Customer relation Management (CRM) is a customer-centered marketing model designed to improve the relationship between businesses and customers with brand value as its ultimate end.

客户关系管理(CRM)是以客户为中心，旨在改善企业与客户关系的新型营销管理模式，品牌价值被作为客户关系管理的最高目标。

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