Customer relationship management. CRM encompasses methodologies, software and usually Internet capabilities that help an enterprise manage customer relationships in an organized way.
客户关系管理，是协助企业系统有效的管理客户关系。
Customer relationship management (CRM) is all about managing the relationships you have with your customers-including potential customers.
客户关系管理(CRM)就是管理所有你和你客户之间的关系，包括潜在的客户。
Customer relationship management (CRM), is a customer and business relationships to improve the new management mechanism.
客户关系管理(CRM)，是一种改善客户与企业关系的新管理机制。
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