A warm and sincere greeting. Use the guest name, if and when possible.

真诚热情的问候，尽可能使用顾客的名字。

youdao

Why: the greeting sets the tone for the call. Mentioning the hotel name reassures the guest they have called the correct hotel. Offering a name gives a personal touch.

原因：问候确定通话的基调。提及饭店的名称可使客人确信电话打到了正确的饭店。提供本人名字给人以亲切感。

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In Nature, Yin and Yang are consistent or united. A Guest-Greeting Pine may add a bit gentle and lovely temperament.

自然界，阴阳相合是天道，总还是需要迎客松来增加那么一点女人的柔媚。

youdao

Relaxed behind a broad desk whose mirror sheen is mostly hidden by stacks of paper that suggest work is actually done there, Trump is pleasant, even chummy, with a my-time-is-your-time easiness greeting his guest.

WSJ: Donald Trump returns to the 'Apprentice' boardroom