Greeting the guest before they greet you, establishing eye contact, smiling, and using positive body language will set you apart from competitors.

在他们和你打招呼之前就要主动向他们问好，注意眼神交流，保持微笑，使用积极的肢体语言来表达你的热情，这些都有助你区别于竞争对手。

youdao

Stationing by the main door and greeting guests, showing guest in and must assist guest with luggage at all times.

在大门口安排人员问候客人，并指引他们进入酒店店，帮助他们搬运行李。

youdao

Why: the greeting sets the tone for the call. Mentioning the hotel name reassures the guest they have called the correct hotel. Offering a name gives a personal touch.

原因：问候确定通话的基调。提及饭店的名称可使客人确信电话打到了正确的饭店。提供本人名字给人以亲切感。

youdao