This paper introduces the core contents of the education for users of the library, and expounds the measures for improving the ability of users self-service.

介绍了图书馆用户教育的核心内容，论述了提高用户自我服务能力的措施。

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We hope can provide the reference of the library monitoring mechanism of establishing the self-management, strengthening self-control and improving service quality continually.

希望能为图书馆建立完善自我管理、加强自我控制与持续改进服务质量的监控机制提供参考。

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This paper expounds the conditions, fields and scientific management methods of the knowledge service of the library for the purpose of improving the core competitive power of the library.

论述了图书馆知识服务的条件、知识服务的领域和知识服务的科学管理方法，以期达到提升图书馆的核心竞争力。

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