Cubicle walls make informal communication more difficult.

办公室小房间使非正式交流比较困难。

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Informal communication is more effective than formal most of the time.

大部分时候非正式的交流比正式交流更有效。

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Every organization has both formal and informal communication systems.

l 对组织内部盛传的谣言不要不花时间也不要花太多时间。 每个组织都有正式和非正式的交流系统。

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But how to measure all the informal communication that crops up when people are physically in the same place?

FORBES: Why We Need to Meet in Person

This communication is consistent with 21CFR10.85(k) and constitutes an informal communication that represents our best judgment at this time but does not constitute an advisory opinion, does not necessarily represent the formal position of the FDA, and does not bind or otherwise obligate or commit the agency to the views expressed.

FORBES: FDA Responds To Outraged Arena Investors

Pentland has also run studies that show how informal, serendipitous communication among call center workers increased productivity by 20%.

FORBES: Why We Need to Meet in Person