基于ITIL的IT服务台(IT Service Desk)作为对呼叫中心(Call Center)和帮助台(Help Desk)的全面改进和提升,对实现这个转变具有重要作用。
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IT Service Desk Engineer 上海宏力半导体
Please go to the service desk. Duty Manager shall explain it for you in detail.
请您至服务台,大堂经理会给您详细解答。
Here is the key to the room. Please leave it at the service desk when you go out.
这是房间的钥匙。你出去的时候把它交服务台保管。
If you need extend service time, please reserve in advance. You can get the member card (cost fee 10 RMB) from Front Desk, if you lost to repair it, you will be charged 30rmb for cost and service fee.
如需延长服务时间,请提前预约,您可至前台办理会员卡(成本费10元),如有遗失需补办,收取成本费及手续费30元。
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