abstract:Marsha Collier (Born in New York, New York) is a well-known author, radio personality (on the Internet and KTRB 860 AM San Francisco) and educator specializing in technology and training individuals how to use and make money on eBay and online. She is often associated with eBay because she is the top author on that subject, but she has a body of work that is rather expansive including customer service and social media marketing education.