关键词：在线客服软件；网络参考咨询服务；高校图书馆；湖北省 [gap=5632]KEY WORDS: on-line customer service; networked reference service; university library; Hubei Province
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This research gives reference to implementation and development of ASP Application Service Providers for Networked manufacturing.
本文的研究对于在网络化制造A SP平台的建设及实施提供了一定的参考意义。
Digital reference service (DRS) has been a more and more important serving manner in modern library in current networked information circumstance.
在当前数字化网络化信息环境中，数字参考服务(DRS)已经成为当代图书馆的一种越来越重要的服务方式。
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