OBJECTIVE: To reduce and prevent the incidence of complaint events in outpatient dispensary.

前言：目的：减少和防止医院门诊药房的投诉事件的发生。

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OBJECTIVE: to probe into the patterns and contents of carrying out pharmaceutical care in outpatient dispensary.

前言：目的：探索门诊药房开展药学服务的模式和内容。

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OBJECTIVE: To explore such drug dispensing patterns that can improve the working efficiency and quality in outpatient dispensary.

目的：探求提高门诊药房工作效率和工作质量的调剂模式。

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