RESULTS & CONCLUSIONS: The consultation service improves the technology of pharmaceutical care and upgrades the degree of satisfaction of the outpatients.
结果与结论:该项工作的开展提升了药学服务的技术含量,增进了患者满意度。
In pharmaceutical care, applying medical psychology consciously will improve the quality of service efficiently.
在药学服务中,有意识地运用心理学手段,可有效地提高服务质量。
Objective:To set up a pharmaceutical care website and to provide whole journey pharmaceutical information care through network in order to expand the service scope of hospital pharmacists.
目的:建立药学服务网站,实现药学信息服务全程化、网络化,扩大医院药师的药学服务范围。
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