Objectives: To analyze the causes leading to faults in pharmacy of outpatient department and to adopt preventive measures.

前言： 目的：分析门诊药房差错产生的原因及防治措施。

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Outpatient pharmacy is an important component as well as a key link of improving service quality in outpatient department.

门诊药房是医院门诊服务系统的重要组成部分，同时也是提升医院门诊服务质量的关键环节之一。

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Hospital pharmacy is the busiest one of the department, or hospital outpatient pharmacies, is faced with a lot of prescriptions of the patients and their families, staff are busy things work.

药房是医院最繁忙的科室之一，无论门诊还是住院药房，面临着大量取药的患者和家属，工作人员都在忙于事物性工作。

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