...(Complaints Handling) 责任判定(Liability Judgements ) 担保费用（Warranty Cost） 产品修正措施(Product Corrective Actions) 产品招回 (Product Recall) 管理层的责任(Management Responsibility) ：至少有 85％的质量成本是由管理层负直接责任。
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A review of adequacy of any other previous product process or equipment corrective actions.
以前对产品工艺或设备整改是否适当的回顾。
This includes selection of special characteristics, setting quality objectives and related training, corrective and preventive actions, product design and development.
这包括如选择特殊特性、制定质量目标、有关的培训、纠正和预防措施、产品设计和开发。
Corrective actions may include changes in parts or material sources, product design, and production process changes.
纠正措施可以包括部件或者材料改变，也包括产品设计和生产过程得变化。
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