Quality improvement Programs: Does management have a genuine commitment to develop a quality improvement program that strives for continuous improvement and zero-defect mentality?
质量改进计划：管理有真诚的承诺来制定质量改进计划，以争取不断改进和无缺陷的思路吗？
Be responsible for supervise the track and certificate every audit improvement action measures for new program. Audit the quality system on a pre-determined regular basis.
负责监督新项目的审核改进措施和证书的追踪，以及质量体系预先的审核。
The results also suggest that there is a big scope for improvement in the quality of services they provide, implementation aspect of the organisational change program and customer satisfaction.
他们提供的结果也建议有一个大范围为改善进入服务质量，组织变动节目的实施方面和用户满意。
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