...talk),称为「面子人,擅长在大庭广众下发表意见;女性的沟通特质倾向群体整合,沟通形式倾向「情感式沟通(rapport talk),称为「里子人——看重人缘、在意相处感觉。 男女沟通差异是先天和后天因素造成。
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rapport-talk 亲切谈话
They build a rapport with staff and management and let them know that, if they need to talk, a chaplain is available.
他们与员工和管理人员建立了融洽的关系,并让他们知道,如果他们需要找人谈话,牧师就在身边。
In Jobs's case he gave a simple welcome, built a little rapport with a humble thank you, and then boom!: "I've got four things I'd like to talk about with you today.
在乔布斯的演讲中,他先对观众的到来简单得表示欢迎,表达诚挚的谢意与观众打成一片之后,就迅速切入,“今天我想和你们说四件事。 现在开始吧。”
Staff are being encouraged to use the quotes to talk directly to passengers, building a rapport and adding unexpected wit or insight during the commute.(See photo)
地铁工作人员被鼓励通过哲人的名言直接与乘客交流,增加彼此的亲近感,并让乘客在旅途中体验意想不到的智慧启迪。
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