Each trainee practices first as guest, then as Reservation Sales Agent.
每一个学员先作客人,后作预订部销售文员。
Objectives: at the end of this session reservation sales agent will know how to manage guest profile properly.
目的:在课程结束的时候预订部销售文员应懂得如何管理客人档案。
Objectives: At the end of this session reservation sales agent will know the procedure of processing busy line.
目的: 在课程结束的时候预订部销售文员应懂得处理占线电话的程序。
应用推荐