The evaluation on satisfactory degree of dietary centers in hospitals was beneficial to the strengthening of hospital management and the service improvement in dietary centers.
结论对医院膳食中心进行满意度评价,有利于加强医院管理,促进膳食中心改善服务。
A criteria of patients′ satisfactory degree on the optional service attitudes of doctors in order were that listening attentively to patient (61 6%), responsibility (30 6%), enthusiasm (7 8%).
病人对医生服务态度好的评价标准依次是:耐心倾听病人诉说占6 1 6 % ,责任心强、看病认真占30 6 % ,对病人热情、主动占7 8%。
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